From March 19 2020 and until further notice free shipping is available worldwide and is subject to a minimum total spend. The total spend limit is subject to increase or decrease at any time and without notice. The minimum total spend limit is deemed to be the total value in any one purchase and varies dependent on buyer’s location as identified by the shipping address:
Domestic free shipping is valid on orders over £150;
European free shipping is valid on orders over £250;
Rest of The World free shipping is valid on orders over £450.
We pride ourselves on our customer service and strive to exceed expectations. We aim to dispatch your order of a physical product the next working day and where this isn't possible we will always try let you know.
Once your item arrives you have 90 days to make sure it is exactly what you wanted - if you change your mind for any reason simply return the item in it's original condition within this period and receive a full refund of the purchase price, no questions asked.
Our postal partner of choice is Royal Mail. For standard deliveries in the UK we use Royal Mail Special Delivery which is fully trackable and insured. For overseas orders we use Royal Mail International Tracked and Signed, which is fully insured and trackable in the UK. Once the product arrives in the designation country, the product can be tracked via the delivery partner's website.
Orders dispatched using Royal Mail come with the following standard levels of insurance included in the shipping charge: UK and Ireland - £500 / Europe - £250 / Rest of The World incl USA and Canada - £250. For orders in excess of the above we recommend contacting us before placing an order to discuss your insurance needs.
For high value orders, or those requiring expediated international delivery, we use a variety of courier partners, in particular UPS, DHL, DPD, TNT and USPS. There may be an additional charge for these deliveries.
We always choose the right service for your needs and never make a profit on shipping.
Presley Collectibles is not responsible for items lost in transit - all items are sent fully insured so we will assist the purchaser in claiming for missing items.
Presley Collectibles is not responsible for any customs fees / import taxes payable.
Presley Collectibles is not responsible for typographical or photographic errors. Prices, specifications and stock levels are subject to change without notice.