Privacy Policy

Privacy Statement.

Presley Collectibles is committed to maintaining the trust and confidence of our visitors to our web site.

In particular, we want you to know that Presley Collectibles is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing.

Just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Please be aware that Presley Collectibles is not responsible for typographical or photographic errors. Prices, specifications and stock levels are subject to change without notice.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following privacy conditions of use, which together with our terms and conditions govern Presley Collectibles’ relationship with you in relation to this website. If you disagree with any part of these conditions, please do not use our website.

The term ‘Presley Collectibles’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ ‘your’ or ‘yours’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties, including but not limited to your name, email address and contact details. Please refer to our cookie policy to review and/or change your cookie settings.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, images and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. If you wish to reproduce any part of our website please contact us at info@presleycollectibles.com

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

What is the GDPR, exactly?

The General Data Protection Regulation (GDPR) concerns itself with the handling of the personal data of European Union (EU) residents. It came into effect on May 25, 2018.

Over two years in the making, the GDPR gives EU residents more visibility and control over their personal data: how websites, including eCommerce websites, collect data; who they share it with; and what tracking technologies monitor them across the Internet.

What privacy-related rights does the GDPR gives EU residents?

The law requires stores to inform their customers about what information they collect, store, and share, and establishes specific rules about the kind of consent required before stores can collect personal data. That means that stores will be asking for consent more explicitly, and detailing their use of personal data more specifically in their privacy policies.

In addition to clearer notices and privacy policies, the GDPR also gives EU residents powerful new rights such as the Right of Access, Right to Rectification, and Right to Erasure.

That means that EU residents will be able to:

• Demand a copy of all the data stores have about them.
• Demand any errors in the data be corrected.
• Request the removal of all personal data.

The GDPR also gives EU residents the right to find out if their personal data has been compromised. Stores will need to notify customers if their personal data is stolen in a breach, and do so in a timely manner.

What’s Personal Data, Exactly?

GDPR isn’t about all information—the new rights for EU residents specifically apply to Personal Data.

Personal Data means anything that can identify a person, either on its own or combined with other data. Examples include a person’s:

• Name
• Physical address or email address
• Phone number
• Last four credit card digits
• Shipping tracking numbers ( these are unique to an order, and thus to a person)
• IP address

The regulation on geo-blocking (EU Regulation 2018/302) pursues the goal of fully exploiting the potential of the (digital) internal market by ensuring that the traffic of goods and services is as unrestricted as possible.

According to a study carried out by the European Commission, 36% of European online retailers don’t sell their products across borders. A survey by the EU Commission showed that 27% of all online retailers who use geo-blocking do so to exclude delivery, 22% to exclude a payment method, 10% to redirect customers to another website, and 5% to completely exclude access to their website.

As Presley Collectibles offers all products to all countries without restriction, and only use one website which is available worldwide, we are EU Regulation 2018/302 compliant.

Want to know more? Read on:

Geo-Blocking – What Is It?

Geo-blocking restricts a user’s access to a specific website or other content based on their location. Restrictions are usually based on the access request from IP addresses with a certain country code, but are also made in other ways: for instance, shipping addresses are often restricted and foreign currencies or foreign billing addresses are not accepted.

Applications

The regulation on geo-blocking applies to customers (. The term “customers” applies to both consumers and companies. However, companies are only protected in their capacity as customers, i.e. only to the extent that they acquire the goods or services without further exploiting them commercially. However, it is still unclear how this purpose of end-use is to be verified.

In addition, the regulation is directed at “traders” (. This term not only covers classic online shops, but also explicitly applies to online marketplaces.

Free access

Many online shops operate different websites for different countries with a different language, payment methods and delivery options, to which users are automatically redirected. In principle, redirecting users in such a way will be prohibited in future. The trader operating in one member state must enable customers from other member states to access their shop (Art. 3 para. 1).

Further reading

You can read the full EU Regulation 2018/302 by clicking HERE

What is SCA?

Strong Customer Authentication (SCA) is a regulation that took effect on September 14, 2019 that requires merchants to use multiple methods of verifying a customer’s identity. To comply with new requirements Presley Collectibles only use partners that can prove they meet the requirements contained under SCA regulations.

To be compliant, merchants accepting online payments need to use two independent authentication methods to verify that a customer is who they say they are. Strong Customer Authentication (SCA) will require a second form of authenticating online purchases. Authentication methods may be a password, Face ID, or a push notification.

Presley Collectibles use PayPal and Stripe as our transaction processing partners, both companies are SCA compliant.

You can read the PayPal SCA guide HERE.

You can read the Stripe SCA guide HERE.

What kinds of authentication are acceptable?

SCA allows for three different authentication methods — something the customer knows, something the customer has, and something the customer is. To succeed, a transaction needs to use two of the three.

What does that mean in practice?

Asking for a piece of information only the customer knows — their password or the answer to a security question.
Sending verifying information to something the customer controls — a hardware token or a push notification on their phone.
Using a physical identifier unique to the customer — a fingerprint or Face ID.

Most payment gateways use 3D Secure 2 – an update to the 3D Secure system – as their main method of complying with SCA. During checkout, the payment gateway prompts the customer to provide the additional authentication elements, and the order is only completed once they do that successfully.

Some payment methods, such as Apple Pay, already incorporate these elements and should be unaffected by SCA.
Visual of the intersection of online shopping, security, and technology.

FAQ

Does SCA apply to merchants outside of the European Economic Area?

Yes. SCA applies when the acquiring bank or processor is in the European Economic Area (EEA) and the customer’s payment instrument is issued in the EEA. The EEA includes all European Union member states as well as Iceland, Liechtenstein, and Norway. The location of the merchant does not matter.

What’s different on/after September 14, 2019?

The requirement for SCA took effect on September 14, 2019. Many regulators in the EEA have granted banks in their respective countries additional time to implement and require SCA. Although this has taken some pressure off, merchants are still advised to update to SCA-ready payment methods as they become available.

Are any transactions exempt?

Yes. Transactions below £30 will usually not require SCA. However, SCA will be required after five exempt transactions or if the total amount spent by the customer exceeds £100.

What Information Do We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or enter a giveaway competition.

When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address and/or phone number.

Your privacy is 100% protected and you can unsubscribe from Presley Collectibles at any time, a link is always included in the footer of each email.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

·        To personalize your experience (your information helps us to better respond to your individual needs)

·        To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

·        To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

·        To process orders

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

NOTE: no transactions are processed on this site – transactions are processed securely using either PayPal or Stripe. If your process your order using PayPal you will be directed to your PayPal account (or to the PayPal website) where your transaction is completed. If you process your order using Stripe (Apple Pay, Google Play or by credit card) your details are passed securely to Stripe’s website. No financial data is retained by https://presleycollectibles.com.

How Can I View The Information You Hold

From your Presley Collectibles account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.

To view personal data we have passed to trusted partners you should view the “Which Trusted Partners Do We Use, Why And How To Contact Them” section.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Alternatively, if you wish to have the personal data deleted from https://presleycollectibles.com please email GDPR@presleycollectibles.com and we will delete your account within 24 hours.

You will be able to still place orders in the future but you will have to re-register.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. In general, you can browse our web site without giving us any personal information.

We use several products to analyse traffic to this web site in order to understand our visitors’ needs and to continually improve our site for them. We collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address. See our “Trusted Partners” section for more information.

However, there are certain activities on our site that require you to be registered. For example, to receive our newsletters, enter our competitions or to make a purchase. As part of the registration process, we collect personal information.

We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.

Do We Use Cookies

Like most websites, Presley Collectibles uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse our website.  They are used to ‘remember’ when your computer or device accesses our website.

Cookies are essential for the effective operation of our website and to help you shop with us online. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Where can I learn more about cookies?

Do you know how many types of browser cookies there are and what they all do? You can learn all about cookies at https://www.aboutcookies.org/

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third party cookies, you will not be prevented from making purchases on our site.  If you disable all cookies, you will be unable to complete a purchase on our site.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”

2. Click on the “privacy” tab

3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings> Advanced

2. Under “Privacy and security,” click “Content settings”.

3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy

2. Click on “Remove all Website Data”

For Mozilla Firefox:

1. Choose the menu “tools” then “Options”

2. Click on the icon “privacy”

3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”

Google Analytics:

When someone visits https://presleycollectibles.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

For more information, please see Google’s privacy notice.

Sumo:

We use a third-party provider, Sumo, to design our occasional newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

You can unsubscribe to our mailings at any time of the day or night by clicking the unsubscribe “opt-out” link at the bottom of any of our emails or by emailing our data protection officer at GDPR@presleycollectibles.com

For more information, please see Sumo’s privacy notice.

Mailchimp:

We use a third-party provider, MailChimp, to deliver our occasional newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

You can unsubscribe to our mailings at any time of the day or night by clicking the unsubscribe “opt-out” link at the bottom of any of our emails or by emailing our data protection officer at GDPR@presleycollectibles.com

For more information, please see MailChimp’s privacy notice.

WooCommerce (plus Mailchimp for WooCommerce):

When you make a purchase at https://presleycollectibles.com your name, address data, email and contact number are necessary for us to process your order. These personal details are stored in our order processing system, WooCommerce.

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the Mailchimp for WooCommerce privacy policy here.

You may, of course, make a purchase in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company.

For more information, please see WooCommerce’s privacy notice.

PROCESSING PAYMENTS:

You have several payment options when placing an order on our website. The two third party suppliers we use to process payments are PayPal and Stripe:

PayPal:

If you choose to you choose PayPal when you make a purchase at https://presleycollectibles.com you will be directed securely to our payment processing partner, PayPal. No transactions are processed on our website and no financial data is received or retained by https://presleycollectibles.com.

All supplied sensitive/credit information is processed via PayPal’s Secure Socket Layer (SSL) technology and then encrypted into their Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

For more information, please see PayPal’s privacy notice.

Stripe:

If you choose to you choose Stripe when you make a purchase at https://presleycollectibles.com your credit card details will be directed securely to our payment processing partner, Stripe. Any orders paid for using apple Pay or Google Pay are processed outside of https://presleycollectibles.com. At no time is financial or transactional data saved on our servers.

This plugin/extension sets the following cookies:

• wp_woocommerce_session_HASH
• _stripe_mid – Learn more https://stripe.com/gb/privacy
• _stripe_sid – Learn more https://stripe.com/gb/privacy

All supplied sensitive/credit information is processed via Stripe’s Secure Socket Layer (SSL) technology and then encrypted into their Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

For more information, please see Stripe’s privacy notice.

TrustSpot

When you make a purchase at https://presleycollectibles.com you will be invited to leave a review by our reputation management company, TrustSpot. You will only receive one email invitation and you are not obliged to respond.

For more information, please see TrustSpot’s privacy notice.

Contact Form

https://presleycollectibles.com is developed around the WordPress platform; WordPress does not have “contact us” functionality. Presley Collectibles therefore uses a plugin called Contact Form 7.

The Contact Form 7 plugin is considered a privacy-friendly contact form as it requires minimum information from the submitter.

When you contact us via the website you are required to provide your name and email address. We use a further WordPress plugin called Flamingo which helps us filter out spam from genuine enquiries.

We delete spam weekly and retain genuine emails for six month before deleting – the former helps us keep the inbox to a manageable size and the later allows us to refer back to the history of comments from our customers.

If you have recently contacted us via the website and wish us to delete your details from Flamingo please contact our data protection officer at GDPR@presleycollectibles.com.

Links to Other Web Sites

Our website may contain links to information on other web sites. You are not obliged nor is it necessary for you to click on these links in order to enjoy our website.

On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 22/10/2019.

How To Contact Us

The easiest way to get in touch is by visiting our “CONTACT US ” page.

Alternatively:

General Questions: info@presleycollectibles.com

GDPR Requests: GDPR@presleycollectibles.com

Sales Enquiries: sales@presleycollectibles.com

If you would prefer to talk to us you can call us on +44 (0)1270 761901