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Frequently Asked Questions.

Where can I view your website policies?

We recently updated our Privacy Policy and information about cookie usage to comply with GDPR. You can view our revised privacy policy and website usage policy HERE and our Terms and Conditions HERE

Who are Presley Collectibles?

We are Presley Collectibles, a market leader in the provision of genuine rare and hand signed music, TV and movie memorabilia. We supply LP’s, CD’s, DVD’s, guitars and promo photos. In addition we offer celebrity owned artefacts and movie worn memorabilia. We are based in the UK and ship worldwide.

Why not grab yourself a cuppa and read our full story HERE.

Where do you source your items?

Our collection of authentic hand signed music, TV and movie memorabilia has been built up from reputable auction houses across the world, from the Alan Freeman and Fred Bomar collections, obtained in person and from our worldwide dealer network.

What guarantees do you offer?

All hand signed items in the collection are covered by our market leading unconditional 90 day money back guarantee, worldwide shipping and a lifetime Certificate of Authenticity.

Presley Collectibles have an enviable worldwide reputation with hundreds of satisfied and repeat customers

Who issues your Certificate of Authenticity?

We issue our own COAs and guarantee the authenticity of all our hand signed products for a lifetime.

Each COA comes with a unique Presley Collectibles reference number and on occasion we may also have the signatures independently verified.

Any 3rd party COAs, verification or documentation are also included in the sale.

How quickly can I expect my order?

We pride ourselves on our customer service and strive to exceed expectations. We aim to dispatch your order the same day and where this isn’t possible we will always let you know why.

What is your returns policy?

Once your item arrives you have 90 days to make sure it is exactly what you wanted – if you change your mind for any reason simply return the item in it’s original condition within this period and receive a full refund of the purchase price, no questions asked.

Returns after the guarantee period are at our discretion. We never charge restocking fees but we do ask that before returning the item(s) that you please contact us at sales@presleycollectibles.com with any queries and then return the item in its original condition, quoting the Order Reference Number.

Can I pay in installments?

Presley Collectibles accept payments on account (installments) for certain large value items. Once your application is agreed you can spread the cost up to 12 months and pay 0% interest.

This facility is available to members only.

Please refer to our Terms and Conditions for full details, or click HERE for free membership.

Do you ever offer discounts?

We only ever offer discounts to members of Presley Collectibles.

You can view our discount code policy HERE or click HERE for free membership.

Do you offer an additional services?

As part of a worldwide network of trusted dealers we can offer a free search and secure service. If we don’t have a particular artist or item in stock (and our stock changes daily so check back often!) we can ask our network to help. We don’t charge for this service.

What if I have a specific question not covered above?

Please use the form on our Contact Us page to contact us with any questions or queries and we will get back to you as soon as possible.